Comments on: MerchantCircle.com Encourages Companies To Delete Bad Reviews

By: Tom

Tom — Thu, 12 Aug 2010 22:39:30 +0000

http://www.merchantcircle.com/business/Minnesota.Computers.Corporation.763-577-0803 — Minnesota Computers Corporation is a perfect example of why Merchant Circle sucks. They are a terrible company but somehow they have all 5 star reviews. They all look like they are written by the same 3rd grader. Merchant Circle should be shut down, they are only enabling con artists and scammers. It’s unreal that the owner of a company is allowed to delete all the bad reviews while at the same time creating fake reviews in bulk.

By: Jim

Jim — Tue, 15 Dec 2009 07:44:36 +0000

I’ve had a couple of reviews taken off of MerchantCircle and I did notice what the author pointed out in the blog right after my first was removed. It got me so upset that I have now made it my mission to rewrite my review every few months just to make sure no one else falls in the same trap as I did with that company. This may seem extreme, but they were a terrible company and removing bad reviews is just the icing on the cake.

This is ridiculous and I agree that this site holds no credit because of this.

It has nothing to deal with disgruntled employees or anyone trying to “stalk” you as a business owner. It has to deal with businesses hiding the fact that they don’t have very good service and tricking potential customers.

Although this particular page isn’t one of the first that comes up in a Google search of “Merchant Circle” I’m very glad that there are a couple on the first page that criticize Merchant Circle for this.

By: S LEE

S LEE — Tue, 29 Sep 2009 18:46:10 +0000

I appreciate the ability to delete any reviews that needs to be deleted, especially if you have a disgruntled ex-employee. They are the ones that gives a company the bad reviews because you had to fired them and they need to make themselves look better.

By: Studenten

Studenten — Mon, 28 Sep 2009 09:37:31 +0000

“Iâ€™m all for these kind of sites connecting merchants and consumers but I believe that the original reviews should remain but with a followup.”

I think this is right. Thanks for sharing this information!

Best regards,
Studenten!

By: Tana

Tana — Sun, 30 Aug 2009 03:18:58 +0000

Some very nice ideas here. I enjoyed the article and thanks for the wonderful information.

By: Trey

Trey — Tue, 18 Aug 2009 13:49:31 +0000

LOL

I dont think my logic is flawed. But its cool man you work for or are affiliated with reseller ratings so I understand your position. To me its like comparing apples to bananas…

By: Scott

Scott — Mon, 17 Aug 2009 21:36:05 +0000

Your logic couldn’t be more flawed. Yes, merchantcircle is local and ResellerRatings is online/stores/retail. But the premise is the same: customer reviews of businesses. In no circumstance EVER, should a business be allowed to pick and choose which reviews to allow, local or online, it does not matter. You think a plumber should be able to reject a bad review and an online retailer should not? Your argument fails.

By: Buy PSP Go

Buy PSP Go — Tue, 11 Aug 2009 16:57:45 +0000

I’m all for these kind of sites connecting merchants and consumers but I believe that the original reviews should remain but with a followup. It should also no longer count negatively towards the merchant (if the issue has been resolved).

By: Rhona Schwartz

Rhona Schwartz — Wed, 29 Jul 2009 14:07:48 +0000

Why don’t you finally admit that you are all in the wrong of using my copyright name without permission. On website a U.S.Law. copyrighted and all rights reserved.
Kay’a A Gift of Heart removed all copyright ads with my name and her business because I have the proof of her email “apology forgiven”and now she can’t lie anymore. Just wanted to make a name for herself on Merchant Circle. All advertisement was for that network with her store Kay’s A Gift of A Heart.

By: Trey

Trey — Tue, 28 Jul 2009 20:26:46 +0000

This article is irrelevant. Merchant circle allows business other then STORES to get themselves online. The ResellerRatings site they compare Merchant circle to is NOTHING like merchant circle. So what they allow people to delete bad reviews, it is still a great site for finding local contractors and service businesses in your area. ResellerRatings is just for retail stores which I agree should not be allowed to delete reviews ie. for poor products and bad transactions. But a local plumber who fixes grandmas shower and charges a good price but gets a bad review because she didn’t feel that way should definitely be able to delete the review.