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Yelp Allows Merchant Replies
Posted by Scott on 10th April, 2009 | 2 comments
4/10/2009: “The balance of power on Yelp is about to get a shake-up. The San Francisco consumer review Web site blasted out an email to its Elite Squad today with the news: business owners will be allowed to publicly post their response to Yelp reviews in as early as a week.”
Is this big news? For Yelp and Yelp businesses, yes. I hate to state the obvious but once again, like with Merchant Circle, Yelp is behind the times here. ResellerRatings has been allowing merchants to post public comments in replies to reviews for more than a decade. There must be a balance between consumers and merchants. Both sides should be fairly represented.
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Friday, April 10th, 2009 at 3:46 pm and is filed under Web Business. If you like this post why not subscribe to my full text RSS feed. You can leave a response, or trackback from your own site.
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nice. web business is huge nowdays…
It would be a huge amount of working time for yelper to control the posts. I don’t know if this is the right way to support..